These Terms govern repair services, mail-in repairs, pickup and delivery, and product sales provided by Total Repair and Possibilities ("we", "us"), 1101 Opal Court, Suite 105, Hagerstown, MD 21740. By using our website or services you agree to these Terms.
1. Quotes & diagnostics
Quotes are estimates based on the information you provide. Final pricing is confirmed after inspection and before any work begins. We will not perform work you have not approved.
2. Data & backups
You are responsible for backing up your data before service. Repairs may result in data loss. We are not liable for loss of data, software, or settings.
3. Pre-existing conditions
Devices with liquid damage, prior third-party repairs, bent frames, or board damage carry higher risk. Additional faults may surface during repair; we will contact you before proceeding.
4. Payment
Payment is due upon completion, at pickup, or before return shipment. Reservations and in-store pay requests are not guaranteed until confirmed by our staff.
5. Mail-in, pickup & delivery
You are responsible for packaging devices securely and for inbound shipping costs unless agreed otherwise. Pickup and delivery are offered within 20 miles of our shop for a fee, which may be reduced or waived at our discretion.
6. Unclaimed devices
Devices not collected within 60 days after notice of completion may be considered abandoned and recycled or sold to recover costs, as permitted by Maryland law.
7. Limitation of liability
To the maximum extent permitted by law, our liability is limited to the amount paid for the service in question. We are not liable for indirect or consequential damages.
8. Warranty
Repairs are covered by our Repair Warranty. Product sales are subject to our Shipping & Returns policy.
9. Governing law
These Terms are governed by the laws of the State of Maryland.
10. Contact
(240) 818-7686 · totalrepairandpossibilites@gmail.com